Damco’s service offers a one-stop, end-to-end management solution for e-commerce logistics in China. With 1,500 local staff and 26 locations in China, Damco arranges the delivery to end-consumers in 1,600+ Chinese cities and promises a fast set-up and flexible, scalable implementation of customers’ e-commerce solutions.
From inbound goods management to ‘final mile’ delivery
The China B2C Logistics Programme covers the entire process from inbound goods management and consumer order receipt to final delivery. First, Damco manages the receiving of both domestic and imported goods into one of their locations across China. This can include quality control, managing customs clearance, and temporary bonded storage, if required.
Via EDI from the seller, Damco receives the orders that are placed online by consumers. Goods are then picked, packed and labelled, and supporting documents produced, carriers booked and waybills printed.
The most suitable available carriers are selected for ‘final mile’ delivery. Buying consumers can track their orders online, and selling companies are provided with full visibility of all their orders and service performance through online dashboards.
Highest customer service levels
Damon Gu, Damco’s Head of Supply Chain Management for Asia, explains: “The large and rapidly growing Chinese market for online shopping is a magnet for both importers and domestic producers. Online shopping events such as China Singles Day are already creating world-beating levels of activity for e-retailers locally in China, as well as globally”.
“Discerning Chinese consumers in this highly competitive marketplace expect the highest standards of fulfilment. This new programme helps companies to guarantee that level of service. Our many years of experience in China and our vast spread of offices across the country helped us to develop a state of the art, complete and robust solution to merchants’ fulfilment challenges” Damon continues.
More information on the programme can be found on www.damco.com/chinaB2C
Damco, one of the world’s leading third party logistics providers, specialises in delivering customised freight forwarding and supply chain solutions. The company has more than 300 offices in over 100 countries and employs 11,000+ people. In 2014, Damco had a net turnover of USD 3.2 billion, managed 2.9 million TEU of ocean freight and supply chain management volumes, and air-freighted 190 thousand tonnes. Damco is part of the Maersk Group.